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Contact CarWebb

Get in touch with our team for customer support, trade dealer partnerships, press, or data privacy enquiries.

Customer Support

General inquiries, account support, and platform assistance.

Monday–Friday, 09:00–18:00 UK time (GMT/BST as applicable)

Safety & Fraud Escalations

Urgent scam reports, cloned plates, or listing tampering.

support@carwebb.com

Monitored for rapid risk mitigation

Formal Complaints

Escalations under our formal 5-stage complaints procedure.

support@carwebb.com

Formal written response within 5 working days

Privacy & Data Protection

Subject Access Requests (SARs) and UK GDPR enquiries.

support@carwebb.com

Statutory SAR response within one month

Get in Touch With CarWebb

Whether you have an enquiry about a vehicle listing, need technical assistance, or wish to explore commercial dealer partnerships, reach our team through the dedicated channels below.

Department Directory

  • Customer Support & General Enquiries:
  • Email: support@carwebb.com
  • Hours: Monday–Friday, 09:00–18:00 UK time
  • Target response time: within 24 hours during published support hours
  • Vehicle Safety, Fraud & Listing Integrity:
  • Email: support@carwebb.com
  • Monitored for urgent scam reports, cloned VRMs, and identity fraud.
  • Complaints & Dispute Conciliation:
  • Email: support@carwebb.com
  • Managed under our formal 5-stage Complaints Procedure.
  • Privacy & Data Protection Officer:
  • Email: support@carwebb.com
  • For Subject Access Requests (SARs) and UK GDPR enquiries.
  • Press & Commercial Partnerships:
  • Email: support@carwebb.com

Statutory Registered Office

  • Entity: CARWEBB LTD
  • Company Number: 17427407 (Registered in England and Wales)
  • Registered Address: 334 Slade Lane, Manchester, United Kingdom, M19 2BL

CARWEBB LTD (Trading as CarWebb)

Registered in England and Wales • Companies House Registration No. 17427407

Registered Office

334 Slade Lane, Manchester, United Kingdom, M19 2BL

Tax & Corporate Details

Jurisdiction: England and Wales

Official Email Channels
Support Telephone: +44 7706 358836
Support & Enquiries: support@carwebb.com
Privacy & SARs: support@carwebb.com
Safety & Fraud: support@carwebb.com
Formal Complaints: support@carwebb.com
Support Availability & SLA
Monday–Friday, 09:00–18:00 UK time (GMT/BST as applicable)
Target response time: within 24 hours during published support hours